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Store Policy

Privacy & Safety

Privacy Policy

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Last Updated: 05.02.2025

1. Introduction
This Privacy Policy explains how we collect, process, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

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2. Data Controller
Lena Snow
Email: artistlenasnow@web.de
Website: https://www.artistlenasnow.com/

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3. Personal Data We Collect
We collect and process the following personal data:

  • Contact Details: Name and email (when contacting us or subscribing to our newsletter).

  • Order Information: Name, shipping address, and payment details (to fulfill orders).

  • Usage Data: Google Analytics collects anonymous site usage data.

  • Social Media Data: If you interact via social media platforms linked on our site.

We do not sell or share your personal data for advertising purposes.

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4. Purpose and Legal Basis of Data Processing
We process your data for the following purposes:

PurposeLegal Basis (GDPR Article)

Fulfilling purchase ordersContract (Art. 6(1)(b))

Customer service responsesLegitimate interest (Art. 6(1)(f))

Newsletter (Double Opt-In)Consent (Art. 6(1)(a))

Tax and legal complianceLegal obligation (Art. 6(1)(c))

Website analytics (Google Analytics)Legitimate interest (Art. 6(1)(f))

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5. Newsletter & Double Opt-In 
If you subscribe to our newsletter, you will receive a confirmation email before being added to our mailing list (double opt-in). You can unsubscribe at any time via the link in the email or by contacting us.

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6. Data Retention

  • Order Information: Retained for the legally required period (e.g., 10 years for tax records in Germany).

  • Newsletter Subscription: Retained until you unsubscribe.

  • Contact Requests: Deleted once the request is processed, unless legally required to store.

 

7. Data Sharing & Third-Party Services
We do not share your personal data except when necessary to fulfill services:

  • Shipping Providers (DHL, etc.) – for order delivery.

  • Payment Providers (PayPal, Stripe, etc.) – secure transactions.

  • Google Analytics – to analyze website traffic (IP anonymization enabled).

 

8. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure protection under Standard Contractual Clauses (SCCs) or equivalent safeguards.

 

9. Your Rights Under GDPR & German Law (BDSG)
Under GDPR (Art. 15–21) and BDSG, you have the following rights:

  • Right to Access – Obtain information on stored personal data.

  • Right to Rectification – Request corrections to inaccurate data.

  • Right to Erasure ("Right to be Forgotten") – Request deletion of your data.

  • Right to Restrict Processing – Limit how we process your data.

  • Right to Data Portability – Receive your data in a structured format.

  • Right to Object – Object to processing based on legitimate interest.

📩 To exercise these rights, contact us at artistlenasnow@web.de.

 

10. Right to Lodge a Complaint (German Data Protection Authority - DPA)
If you believe your data is not being handled correctly, you may file a complaint with:

Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153, 53117 Bonn, Germany
Website: https://www.bfdi.bund.de

 

11. Data Security
We implement technical and organizational measures to protect your data, including encryption and secure storage.

 

12. No Cookies & Tracking (TTDSG Compliance)
We do not use cookies or tracking scripts that require consent. However, third-party services (Google Analytics, social media) may collect data. You can disable these via your browser settings.

 

13. Changes to This Policy
We may update this policy; changes will be posted on this page.

📩 Contact Information
Lena Snow
artistlenasnow@web.de
https://www.artistlenasnow.com/

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Impressum

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